Click on the register button on top of our web page On the registration form, you will need to fill in the following information Your first name Your last name Your e-mail address Your contact number Then submit your form to complete the process If your registration is not successful, the relevant error message in red font will appear on the web page. Please read this message to see what you need to do before submitting the form again Please allow 6-8 weeks for a certificate/sports plaque order to be completed Please allow 7-10 working days for any other order to be completed eg badges, etching, engraving, signages

We currently offer a postal courier service. Plaque Deliveries & Costs Within SA, there is an additional cost of R150 and usually takes between 2-3 working days for your plaque to reach you. International plaque deliveries is an additional cost of R1,000. Depending on the country you reside, a plaque order usually takes 6-8 weeks for completion afterwhich is dispatched to our postal service in SA. Thereafter please allow 3-4 weeks for the item to reach you via your own country courier service You can also collect your parcel from our office at our head office 721 Umgeni Road, Windermere. Our office hours are Monday to Thurs 7am - 16.15pm, and Fridays 7am-14.00pm. We are not open on weekends or public holidays. We don't charge for delivery if you choose to collect.

After placing an order on our site, you will be presented with the option of choosing to pay by card or EFT through any of the banks provided. If you don't pay for your order within two business days of placing it, it will automatically expire. Please contact us on orders@badgersa.com to request an extension on this payment window period. A 50% deposit is required before processing an order above R1,000 or more 100% payment is required if your order is less than a R1,000. Reference on your order will be e-mailed to you after payment. We accept payment with most of the registered banks in SA via credit card, debit, American Express or via EFT. Cash Payment can only be paid directly at our head office. Please allow 1-2 working days for confirmation on electronic payments. Balance of payments must be completed before delivery or postage.

Returns Policy If you are not 100% satisfied with your purchase, please feel free to return any item to us within 21 calendar days of receipt. This policy does not refer to items that you may have received damaged, faulty or incorrect. Kindly note the following: The actual product needs to be received at Badger in mint condition The item needs to be received by Badger within 3 weeks (21 calendar days) If the product's outer packaging is unsealed, we may charge you a 15% handling fee. Please include your order number or dispatch note inside the returned parcel All items need to be returned unopened/sealed. Please ensure that you package the item securely to protect it against getting damaged in transit (on its way back to Badger). Badger SA cannot accept responsibility for damage occurring before it is delivered to Badger head office at 721 Umgeni Road, or collected by us at the post office, even if this damage was caused by a third party. We would strongly advise against using a only a bubble-envelope - rather use a combination of bubble-wrap, cardboard, layers of paper, etc. At the time we receive the return we shall automatically credit the amount to your customer account and will send you an email to let you know we've processed your return. General Returns Please contact us at orders@badgersa.com, if you are unsure if an item is returnable. Badger returns department may tell you that they do not believe you have a claim, for example because the warranty period of the goods has expired. In this case we may refuse to replace goods, or refuse to pay a refund.

Online shopping at Badger is a convenient way of browsing our product range, placing orders and making payments. We sincerely hope that this site provides you with the functionality and ease of use that you would expect. If you are dissatisfied with any aspect of this site or experience any problems with this site please contact us and we will endeavour to resolve your problem. Accessing Any of the Pages on This Website Implies That You Agree to the Following Terms and Conditions Of Use to This Website Badger and its affiliates provide their services to you subject to the following conditions. Your use of this site indicates your acceptance of these terms and your agreement to follow and be bound by them. You may only use this website for lawful purposes and you warrant that you will not, other than for your personal and non-commercial use, store on your computer, or print copies of extracts from this website. You may not, other than for your personal and non-commercial use, "mirror" or cache information provided via this website on your own server, or copy, adapt, modify or re-use the text or graphics from this website without prior written permission from Badger. The content on this website, including all of the page headers, Images, illustrations, graphics, audio clips, video clips and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Badger and protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of Badger and protected by South African and international copyright laws. All software used on this site is the property of Badger or its software suppliers and protected by South African and international copyright laws. Badger grants you permission to view electronically, copy and print in hard copy portions of the site for the sole purpose of browsing the site for your personal use only. Any other use of materials on the site, including a reproduction for purposes other than those noted above, modification, distribution or reproduction, without the prior written consent of Badger and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Badger and/or such trademark and/or copyright owner. Prices The prices displayed on this site are quoted in South African Rands excluding Value Added Taxation (‘VAT’) and are valid and effective only in South Africa. Prices are subject to change and confirmation by Badger head office. Products and prices displayed on this site may vary from time to time and are subject to availability. Badger or its agents shall in no way be held responsible for any errors or misstatements emanating from this website. Except where noted otherwise, the prices displayed on our website for our products represent the full retail list price of the product itself, including VAT. Despite our best efforts, a small number of the items may be incorrectly priced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your Account Badger grants you a limited license to access and make personal use of this site. If you use this site, you are responsible for maintaining the accuracy of your profile and the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Badger and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Contact Us For any further information please refer to the CONTACT US page of the website to Remove Yourself From Our Databases If you would like to be removed from our list of registered users, or would like to be removed from any service or newsletter to which you have subscribed, please send an e-mail to: orders@badgersa.com Sharing Information Badger will not share, sell, transfer or disclose your personal information with any other company or person without your consent. Intellectual Property Rights You acknowledge that we own the intellectual property rights in and to this website and the data, and that the unauthorized use thereof is expressly prohibited. The word or mark "Badger” however represented, including stylized representation, all associated logos and symbols and combinations of any of the foregoing with another word or mark, used on this site, are the trademarks of Badger.

Sales Terms and Conditions The following Terms and Conditions regulate the customer order at Badger We will endeavour to deliver on the date and time advised. While we are committed to deliver on time, the actual delivery date is subject to prevailing circumstances and may be subject to variation. Ownership of the goods will rest with Badger until payment has been received in full. Payment of the full value of the order is required before Badger will delivery or before we can authorize collection. If after 30 days of notification by Badger Head Office that your goods are ready for delivery, you as the customer fail to make final payment, Badger reserves the right to sell them to defray expenses. Orders placed are irrevocable once a deposit has been paid. In the event of Badger agreeing to refund monies paid either prior to or post delivery due to circumstances unrelated to product quality or lead times, and If Badger agrees to accept return of any goods, the Customer will be liable for a 10% handling charge calculated on the purchase price of those goods. The onus of proof of return and proof of purchase rests with the customer at all times. Delivery Policy: Deliveries will be supplied by Badger subject to your address being within our designated delivery zones and you will be charged accordingly on your invoice. Deliveries will be available from Monday to Friday For deliveries outside our designated zones, you will be contacted by our call centre staff to confirm delivery price and delivery instructions. For collection of goods from our head office, prior arrangement and acknowledgement is essential prior to such collection. Please note that no goods will be given to outside transporters unless Badger has been paid in full for such goods. Proof of payment in full must be on hand for any goods to be released. In the event of outside contractors collecting on behalf of a customer, Badger may in addition to proof of payment in full, contact the customer to confirm proceedings. Badger furnishes with its goods, its standard guarantees only and no other guarantees, warranties or representations of whatsoever nature will be made to the Customer by Badger in respect of such goods. To obtain warranty service, simply contact Badger Customer Service or by e-mail. You can contact orders@badgersa.com. Warranty claims must be accompanied by a copy of the original sales invoice, or other proof of purchase. Payments made by EFT (Electronic funds Transfer) require a 48 hour period to clear funds and allocate them to the orders. Badger does not accept payment by cheque because of the high risk of fraud prevalent in South Africa.